Privacy Policy

Last updated: August 2026

1. Data Controller

The data controller for personal data collected through serpvox.co is:

Alex Taipi

Email: alextaipi@gmail.com

2. Personal Data We Collect

Serpvox collects the following personal data:

  • Registration data: name, email address, encrypted password or Google profile data (name, email, photo)
  • Usage data: keywords searched, search history and saved keyword lists
  • Billing data: handled by Stripe; Serpvox does not store credit card information
  • Technical data: IP address, browser type, pages visited and security logs
  • Cookies: essential technical cookies and analytics/advertising cookies only with consent

3. Purposes and Legal Basis

Service delivery

Performance of a contract (Art. 6.1.b GDPR)

Account management and authentication

Performance of a contract (Art. 6.1.b GDPR)

Payment processing via Stripe

Performance of a contract (Art. 6.1.b GDPR)

Transactional emails

Performance of a contract (Art. 6.1.b GDPR)

Traffic and campaign measurement with Google Analytics and Meta Pixel

User consent (Art. 6.1.a GDPR)

Fraud prevention and service security

Legitimate interest (Art. 6.1.f GDPR)

4. Third-party Services

Serpvox uses these third-party services. Each provider processes data according to its own privacy policy:

Google Analytics 4Privacy
Meta PixelPrivacy
Google OAuthPrivacy
Google reCAPTCHA v3Privacy
StripePrivacy
SupabasePrivacy
VercelPrivacy
ResendPrivacy
Upstash RedisPrivacy
Serper.dev / SerpApiPrivacy

5. Cookies

This site uses two categories of cookies:

  • Essential technical cookiesrequired for authentication, preferences and security. Consent is not required for these cookies.
  • Analytics and advertising cookiesGoogle Analytics and Meta Pixel are loaded only after explicit consent. You can reopen cookie preferences from the footer at any time.

6. Data Retention

  • Account data: retained until the account is deleted
  • Search history: retained according to plan limits and service needs
  • Billing data: retained for legal and tax obligations
  • Analytics data: retained according to the configured provider settings
  • Redis cache: maximum 7 days

7. International Data Transfers

Some providers may process data outside the European Economic Area. Where required, transfers rely on adequacy decisions, Standard Contractual Clauses or other GDPR safeguards.

8. Your Rights

Under GDPR, you may request access, rectification, erasure, restriction, portability, objection to processing and withdrawal of consent.

To exercise these rights, contact us at alextaipi@gmail.com. We will respond within the legal timeframe. You may also lodge a complaint with your local data protection authority.

9. Security

We use appropriate technical and organisational measures, including HTTPS, hashed passwords, restricted database access and signed session tokens.

10. Minors

Serpvox is not intended for users under 16 years of age. If you believe a minor's data has been processed without valid consent, contact us.

11. Changes to This Policy

This Privacy Policy may be updated periodically. Material changes will be communicated by email or through a notice on the site.

For any privacy-related questions, write to alextaipi@gmail.com